Balance the Scorecard: Soft Skills Matter

One thing we know to be true, but continually ignore: Soft skills matter. In fact, the data say that they matter more, not less than the hard skills we so aptly and frequently measure, and by which we make crucial selection decisions like hiring, firing, and promoting.

Let’s try an experiment- what would be different about your organization, or your team if you measured and rewarded by soft skills first?  If you promoted those who were excellent collaborators, communicators and seemed to instinctively know how to gather and rally people around an idea or possibility?  What if you recognized top energizers of people, or balanced the scorecard with indicators of inspiration of others, or ability to delegate and teach, or sustains momentum of the process?

We know we get more of the same when we use only the same methods we’ve used before.  
Let’s all focus on building the currency of encouragement, inspiration, and momentum and see how it pays off.

Own Your Privilege

Being a well-intentioned person is important, but it’s only the beginning. It’s the foundation- the price of entry into a complex conversation about people, differences, culture and historical context.  

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Interactions in the Augmented Age

As organizational consultants, we spend a great deal of time working with leaders and teams to be cohesive, courageous and clear in their interactions and high performing as individuals and a collective. How will that change in the very near future when our closest work colleagues are AI, sentient robots with intuitive capability?  Will we need more or less of collaborative skills that make teams function?

Dear Teen-aged Kids

Dear Teen-Aged Kids,

I have always told you that some things in our lives as a family will change, and some things will stay the same.  The one thing that will always be same, (all together now…) is that we love you, and feel blessed to be your parents every day of your, and our, lives.

Then what’s changing, you ask?

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